The Norfolk Hotel
- general info
- rooms/rates & booking
- photo gallery
- location
- sustainability
When The Norfolk Hotel first opened in Nairobi on Christmas Day 1904, the Savoy Hotel in London was 5 years old and the London Ritz was still a year away. No other hotel in Kenya captures as much of Nairobi's splendid past and exciting present, and few hotels anywhere can claim a more romantic history.
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Restaurants
There are six restaurants in the hotel, each offering gourmet dishes fit for kings. Room service is also available 24 hours, and offers a choice of 2 menus. Besides a regular room service menu, a special children's menu is on offer. The Ibis Restaurant menu can be served in guests' rooms for lunch and dinner. The Ibis serves guests its menu on request from 19:30 to 22:00 hours.
Gardens
Guests can enjoy the tranquility of The Norfolk gardens, which feature interesting plants and birds; besides the collection of antique modes of transportation in the grounds.
Heated Swimming Pool
The heated swimming pool is normally manned by a pool-attendant from 09:00 to 18:00 hours. Separate men and women's changing facilities are available. Towels are provided here, along with mattresses for the sun-beds. Children under 12 must be accompanied by an adult at all times.
Hair & Beauty Salon
Tariku's Hair Salon is open from 08:00 to 17:00 hours, and offers hair styling, manicure, pedicure and massage facilities.
Norfolk Health & Fitness Centre
The Norfolk Health and Fitness Centre features a well-equipped and maintained gym with modern equipment, aerobics tutorials, and the services of fully qualified health experts and masseurs. Separate facilities for men and women include changing rooms with showers, steam bath, sauna and restrooms. The Centre is located above the Poolside Restaurant.
Shops
Our Hotel Gift Shop is open from 07:00 to 21:00 Monday to Friday; and Saturday and Sunday from 08:00 to 14:00 and 16:00 to 20:00 hours. The Gift shop offers a large selection of souvenirs, postcards, books and memorabilia, as well as up-market Kenyan artifacts and jewellery. A selection of local and international newspapers and magazines can be purchased or orders taken for daily delivery to guests' rooms. A smaller shop offering general amenities and souvenirs is also located near the Hair Salon.
There are six restaurants in the hotel, each offering gourmet dishes fit for kings. Room service is also available 24 hours, and offers a choice of 2 menus. Besides a regular room service menu, a special children's menu is on offer. The Ibis Restaurant menu can be served in guests' rooms for lunch and dinner. The Ibis serves guests its menu on request from 19:30 to 22:00 hours.
Gardens
Guests can enjoy the tranquility of The Norfolk gardens, which feature interesting plants and birds; besides the collection of antique modes of transportation in the grounds.
Heated Swimming Pool
The heated swimming pool is normally manned by a pool-attendant from 09:00 to 18:00 hours. Separate men and women's changing facilities are available. Towels are provided here, along with mattresses for the sun-beds. Children under 12 must be accompanied by an adult at all times.
Hair & Beauty Salon
Tariku's Hair Salon is open from 08:00 to 17:00 hours, and offers hair styling, manicure, pedicure and massage facilities.
Norfolk Health & Fitness Centre
The Norfolk Health and Fitness Centre features a well-equipped and maintained gym with modern equipment, aerobics tutorials, and the services of fully qualified health experts and masseurs. Separate facilities for men and women include changing rooms with showers, steam bath, sauna and restrooms. The Centre is located above the Poolside Restaurant.
Shops
Our Hotel Gift Shop is open from 07:00 to 21:00 Monday to Friday; and Saturday and Sunday from 08:00 to 14:00 and 16:00 to 20:00 hours. The Gift shop offers a large selection of souvenirs, postcards, books and memorabilia, as well as up-market Kenyan artifacts and jewellery. A selection of local and international newspapers and magazines can be purchased or orders taken for daily delivery to guests' rooms. A smaller shop offering general amenities and souvenirs is also located near the Hair Salon.
Facilities:
- Bar(s)
- Business Centre
- Fax
- Internet available onsite
- Photocopier
- Restaurant(s)
- Safe at reception
- Souvenir/Gift Shop(s)
Services:
- Dry Cleaning
- Foreign Currency Exchange
- Laundry/Ironing
- Room Service
Languages Spoken:
- English
Late check out policy:
Not applicable
Not applicable
Cancellation Policy:
Not applicable
Not applicable
Payment forms:
Visa, MasterCard, American Express, JCB, Diners Club, Cash
Visa, MasterCard, American Express, JCB, Diners Club, Cash
Check in time: 10:00
Check out time: 11:00
Meet Ben and the team, your local connection in Nairobi. In recent years we've seen our city transform itself from a dusty city, at times dangerous and lacking in glamour, into one that is clean, vibrant and safe. We greatly welcome the increased numbers of visitors that this has brought our country, but we also recognize the potentially harmful nature of tourism as well. Due to this, we are involved in preventing exploitation of Maasai villages by overzealous and unscrupulous tour operators, as well as working with hotels and conference organizers to encourage more contribution to worthwhile Kenyan charities.
